{"id":3050,"date":"2023-02-26T07:35:46","date_gmt":"2023-02-26T07:35:46","guid":{"rendered":"https:\/\/zluftaj.si\/odredbe-i-uvjeti\/"},"modified":"2024-09-02T15:21:51","modified_gmt":"2024-09-02T15:21:51","slug":"odredbe-i-uvjeti","status":"publish","type":"page","link":"https:\/\/zluftaj.si\/hr\/odredbe-i-uvjeti\/","title":{"rendered":"Odredbe i uvjeti"},"content":{"rendered":"\t\t
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Odredbe i uvjeti<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Za sve informacije ili pomo\u0107 oko online ponude mo\u017eete nas kontaktirati putem e-mail adrese: info@zluftaj.si<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Cijene<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Redovna cijena ozna\u010dena uz artikl je cijena za pojedina\u010dni artikl. Kupoprodajni ugovor izme\u0111u ponu\u0111a\u010da i kupca sklopljen je u trenutku potvrde ponu\u0111a\u010da <\/span>narud\u017eba. Od ovog trenutka sve cijene i ostali uvjeti obvezuju i za ponu\u0111a\u010da i za kupca. <\/span>Akcijska cijena vrijedi samo za artikle navedene u akciji. Ukoliko kupac ima problema s tim, uvijek smo na raspolaganju <\/span>dostupni telefonom ili e-po\u0161tom kako bi pomogli kupcu da zavr\u0161i kupnju.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Dostupnost informacija<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ponuditelj se obvezuje kupcu uvijek dati sljede\u0107e podatke:<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    \n
  • identitet tvrtke (naziv tvrtke i sjedi\u0161te, mati\u010dni broj)<\/li>\n
  • kontakt adrese koje omogu\u0107uju brzu i u\u010dinkovitu komunikaciju (e-mail)<\/li>\n
  • bitne karakteristike robe<\/li>\n
  • dostupnost proizvoda (svaki proizvod ili usluga ponu\u0111ena na web stranici trebala bi biti
    isporu\u010divo u razumnom roku)<\/li>\n
  • uvjeti izvr\u0161enja usluge (na\u010din, mjesto i rok)<\/li>\n
  • sve cijene moraju biti jasno i nedvosmisleno odre\u0111ene, mora biti jasno da li su u njih uklju\u010deni porezi<\/li>\n
  • na\u010din pla\u0107anja i dostave<\/li>\n
  • vremenska valjanost ponude<\/li>\n
  • rok u kojem je jo\u0161 mogu\u0107e odstupiti od ugovora; osim toga, tako\u0111er o tome da li i koliko ko\u0161ta
    povrat proizvoda kupcu<\/li>\n
  • postupak prigovora mora biti obja\u0161njen, uklju\u010duju\u0107i sve podatke o kontakt osobi<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Ako je potro\u0161a\u010d odustao od ugovora, tvrtka mu mora vratiti sva pla\u0107anja. Povrat novca
    tvrtka to mora u\u010diniti \u0161to je prije mogu\u0107e ili najkasnije u roku od 14 dana od primitka poruke o
    raskid ugovora. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    Jamstvo<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Proizvodi imaju jamstvo ako je to navedeno na jamstvenom listu, ra\u010dunu ili oglasnoj poruci. Dobavlja\u010d proizvoda jam\u010di kvalitetu proizvoda odnosno besprijekoran rad u jamstvenom roku, ako ga koristite u skladu s njegovom namjenom i prilo\u017eenim uputama. Jamstveni rok po\u010dinje te\u0107i danom preuzimanja robe od strane kupca.
    Vrijeme tijekom kojeg dobavlja\u010d kupcu osigurava popravak uz pla\u0107anje, odr\u017eavanje robe i rezervnih dijelova je najmanje 3 godine nakon isteka jamstvenog roka.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    \u010cinjeni\u010dna pogre\u0161ka<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Prava od materijalne pogre\u0161ke. \u010clanak 37-37c Zakona o za\u0161titi potro\u0161a\u010da kupac mo\u017ee reklamirati samo od prodavatelja, du\u017ean je prilo\u017eiti presliku ra\u010duna i pisanu obavijest o gre\u0161ci te ju detaljno opisati. Dopustite prodava\u010du da pregleda artikl.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    Kada je gre\u0161ka stvarna? Kada:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    • proizvod nema svojstva potrebna za njegovu normalnu uporabu ili promet<\/li>\n
    • artikal nema svojstva koja su potrebna za konkretnu namjenu za koju ga kupac kupuje, a kojih je prodavatelj znao ili je trebao znati<\/li>\n
    • artikl nema svojstva i zna\u010dajke koje su izri\u010dito ili pre\u0161utno dogovorene ili propisane<\/li>\n
    • prodavatelj je isporu\u010dio artikl koji ne odgovara uzorku ili modelu, osim ako je uzorak ili model prikazan samo u svrhu obavijesti.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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      Kako se provjerava prikladnost artikla?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Provjerava se drugim, besprijekornim artiklom iste vrste, a istovremeno i izjavama proizvo\u0111a\u010da odnosno oznakama na samom artiklu.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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      Kako stvarna pogre\u0161ka stupa na snagu?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Kupac nas mora obavijestiti o eventualnom materijalnom nedostatku uz to\u010dan opis istog u zakonskom roku te nam ujedno omogu\u0107iti pregled artikla.<\/span> Pravo na isticanje materijalnog nedostatka na artiklu pobli\u017ee je ure\u0111eno odredbama Zakona o za\u0161titi potro\u0161a\u010da<\/span> .<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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      Pla\u0107anje<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Pru\u017eatelj izdaje ra\u010dun s razvrstanim tro\u0161kovima. Korisnik naru\u010denu robu pla\u0107a mjenicom na TRR.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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      Vrijeme isporuke<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Za proizvode na zalihi u na\u0161em skladi\u0161tu isporuka traje 1-3 radna dana, a za proizvode koji su na zalihama kod na\u0161ih dobavlja\u010da do 30 dana. Za proizvode koji nisu na zalihi, o datumu isporuke \u0107emo Vas obavijestiti putem jednog od Va\u0161ih kontakata prilikom slanja upitnika za proizvode. U slu\u010daju kupnje proizvoda koji zahtijeva monta\u017eu, rok isporuke ovisi o raspolo\u017eivosti monta\u017eerskih ekipa i dogovara se nakon izvr\u0161ene narud\u017ebe. Ponuditelj mora isporu\u010diti robu ili usluge u obe\u0107anom roku. Prilikom dostave, korisnik je du\u017ean dati dodatne informacije o pravu na odustanak, a posebno o uvjetima i na\u010dinu ostvarivanja samog prava. Mora sadr\u017eavati sve potrebne podatke o adresi na koju se korisnik mo\u017ee obratiti u slu\u010daju prigovora te podatke o jamstvu i servisu ili drugim uslugama nakon sklapanja ugovora. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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      Sigurnost<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Ponuditelj koristi odgovaraju\u0107a tehnolo\u0161ka i organizacijska sredstva za za\u0161titu prijenosa i pohrane osobnih podataka, narud\u017ebi i pla\u0107anja.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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      Za\u0161tita osobnih podataka<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Ponuditelj se obvezuje trajno \u010duvati sve osobne podatke korisnika. Ponuditelj \u0107e osobne podatke koristiti isklju\u010divo u svrhu ispunjenja narud\u017ebe (slanje<\/span> informativnog materijala, ponuda, ra\u010duna) i ostale potrebne komunikacije.<\/span> Podaci korisnika ni pod kojim uvjetima ne\u0107e biti predani ili prikazani tre\u0107im stranama.<\/span> Za za\u0161titu osobnih podataka odgovoran je i sam korisnik na na\u010din da osigurava sigurnost<\/span> svog korisni\u010dkog imena i lozinke svoje e-mail adrese.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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      Komunikacija<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Ponuditelj mo\u017ee kontaktirati korisnika putem sredstava daljinske komunikacije samo ako se isti tome izri\u010dito ne protivi.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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      \u017dalbe, reklamacije i informacije<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      U slu\u010daju prigovora ili dodatnih informacija u vezi sa Zluftaj.si uslugama, mo\u017eete nas kontaktirati putem e-maila info@zluftaj.si.<\/span> Rje\u0161avanje eventualnih sporova s \u200b\u200bdru\u0161tvom mogu\u0107e je izvansudskim putem temeljem<\/span> Zakona o alternativnom rje\u0161avanju sporova.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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      Kontakt<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Zluftaj.si,<\/span> Nata\u0161a Bola sp,<\/span> Novi dom 62,<\/span> 1420 Trbovlje<\/span><\/p>\n

      Telefon: 041 444 590<\/span><\/p>\n

      PDV ID: SI53363159<\/span><\/p>\n

      Mati\u010dni broj: 8633762000<\/p>\n

      Transakcijski ra\u010dun: SI56 0233 0026 4397 071 (NLB dd)<\/p>\n

      Telefon: 041 444 590<\/p>\n

      \n

      E-mail: info@zluftaj.si<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Odredbe i uvjeti Za sve informacije ili pomo\u0107 oko online ponude mo\u017eete nas kontaktirati putem e-mail adrese: info@zluftaj.si Cijene Redovna cijena ozna\u010dena uz artikl je cijena za pojedina\u010dni artikl. Kupoprodajni ugovor izme\u0111u ponu\u0111a\u010da i kupca sklopljen je u trenutku potvrde ponu\u0111a\u010da narud\u017eba. Od ovog trenutka sve cijene i ostali uvjeti obvezuju i za ponu\u0111a\u010da i […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3050","page","type-page","status-publish","hentry"],"yoast_head":"\nOdredbe i uvjeti - 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